Frequently Asked Questions
Find answers to common questions about our car storage accessories,orders, delivery and returns.
What products do you offer?
Supreme Auto Storage offers practical vehicle storage accessories, including boot organisers, seat-back organisers, storage nets and other products designed to help keep your car interior tidy.
How do I choose the right product for my car?
Check the product description, dimensions, fitting details and compatibility information before ordering. If you are unsure whether an item will suit your vehicle, please contact us before making a purchase.
Do you offer free UK delivery?
Yes. We offer free standard delivery on all orders within our UK delivery area, with no minimum order value.
How long does delivery take?
Our estimated standard delivery time is 2–5 working days after dispatch. Working days are Monday to Friday, excluding UK public holidays. Delivery times may vary depending on the destination and carrier.
Which payment methods can I use?
Available payment methods are displayed at checkout. You can review the options and the total amount payable before completing your order.
Can I cancel or return my order?
For most online purchases, you have a 14-day right to cancel from the day you receive your goods. Certain legal exceptions may apply. Please refer to our Refund Policy for return instructions and further details.
How long will my refund take?
Once approved, refunds are normally processed within 5–10 working days. The time it takes for the money to appear in your account depends on your bank or payment provider. Statutory refund deadlines still apply.
What should I do if my order arrives damaged?
Please contact us with your order number and a description of the issue. Photographs of the damaged item or packaging can also help us assess the problem and arrange an appropriate resolution.
How can I contact your team?
You can contact Supreme Auto Storage through our Contact Us page for questions about products, orders, delivery or returns.
Email: help@supremeautostorage.com
Telephone: 020 7516 8411
